045-264-8730

(受付時間:10:00-20:00)

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Boarding

BoardingEquipped with a spacious play area, private rooms,
and 24-hour care by our experienced staff.
Safe, reliable care for your dog.

Hours 10:00~20:00
(Check in 10:00~ / Check out ~20:00)
Reservations can be made from 6 months in advance.

We focus on keeping your dog’s stress at a minimum by providing accommodation choices that fit the needs and activity levels of your dog.

Equipped with a spacious play area, private rooms, and 24-hour care by our experienced staff, WANCOTT provides safe and reliable care for your dog.
We provide a variety of accommodation choices so that trainers can care for your dog appropriately and keep their visit stress free.

We promise our clients the following:

  • ●We will care for your dog with all our heart.
  • ●We will keep a close eye not only on the appetite and toilet activities of your dog, but also on their health and mental status.
  • ●There will always be clean, fresh water for your dog to drink.
  • ●A professional trainer will propose appropriate accommodation options to meet your dog’s needs and keep their visit as stress free as possible.

QUALITY

The 4 qualities of
WANCOTT Hotel

The keys to a safe, comfortable stay!

24-hour care by our experienced staffOur experienced staff will be on call 24 hours a day to ensure a safe stay for your dog.

34 hour stay per nightA maximum of 34 hours of boarding per night is possible with 10am check in and 8pm check out the following day. Extension is also possible at ¥1,000/30minutes.

Spacious play areaLet your dog enjoy freedom in our wide open play area during the day.
(*not available with the Basic Stay plan)

Care by professional dog trainersA professional trainer will propose appropriate accommodation options to meet your dog’s needs.

ROOM TYPE

WANCOTT Hotel provides 4 room types for you to choose from
that best suits your dog!

Cabin roomCage type room for dogs that prefer to have a view of other dogs and feel the presence of people at all times.Size: Approximately 90 × 75 × 80cm

Standard roomA relatively large room so that your dog can have a luxurious stay. Size: Approximately 280 × 563 cm

Deluxe roomA relatively large room so that your dog can have a luxurious stay. Size: Approximately 280 × 563 cm

Suite roomThis is the largest room we have. For dogs that are used to relaxing in wide open spaces.Size: Approximately 600cm × 1200cm

STAY PLAN

WANCOTT Hotel has 3 accommodation plans
for you to choose from.

Choose one that best suits your travel plans and your dog’s character.

Enjoy Stay

Our experienced staff will be on call 24 hours a day to ensure a safe stay for your dog.

Basic Stay

Basic accommodation plan which includes the basic services.

Temporary Stay

Day trip plan that can be used from just a few hours stay at a time.

How to use

Please click below for details on how to use the services.

ペットホテル料金シミュレーション

VOICE

Comments from
our customers

WANCOTT provides every service we need from boarding and dog parks to school and fitness programs. The staff are all very helpful and thoughtful, we are never worried when we leave our dogs with them. Every inch of the facility is always clean so it feels good to be there.

Yokohama City. Ms. M.K (Dog type: Chihuahua, Corgi, Pekinese )

When you have many dogs, it’s hard to find a facility that will fit all of their needs, but WANCOTT has been able to satisfy every single one. With their spacious play pens, even large dogs can get the necessary amount of exercise. We were looking for a place that would allow our dogs to run around on rainy days too, so we were especially happy. The staff are all very kind, and we have no concerns at all when we leave our dogs with them. A big thank you to them all.

Minato Ward, Tokyo. Mr. H (Dog type: Golden retriever, English bulldog, Labrador retriever)

ENJOY STAY

Complete accommodation plan that includes the very best of everything WANCOTT has to offer!
Spend free time running in the spacious play area and relax time getting pampered with massages!
We also offer daily checkups by our medical staff. This is the perfect, luxury plan for your dog.

Room type Per night/per dog (tax not included) Supplementary services
Cabin ¥5,000
Standard ¥7,200
  • Reports via LINE(movies or photos)
  • Refresh time

(Our staff will check in on your dog and take them for a walk around the dog park as necessary. For dogs that have been potty trained outdoors, our staff will make sure they are taken out whenever necessary)

Deluxe ¥9,800
  • Reports via LINE(movies or photos)
  • Massage
  • Walk time and play time in the dog park
Suite ¥20,000

Select up to 5 of the following:

  • Reports via LINE
  • Walks
  • Play time in the dog park
  • Massage
  • Aroma treatment (in the room)
  • Patch flower remedy
  • Fitness workout
  • Handmade food topping (vet recommended)
  • Teeth cleaning
  • Album(available for 3 nights stay or more)

General services

24-hour care / Preliminary counseling / Free time in the spacious play area / Choice of bed / Daily health checks by our medical staff / Body care / Report of status with photos during stay

※Consecutive stay discount

 We offer a 10% discount for consecutive stays of 5 nights or more.

※Walks and reports via LINE can be added to any accommodation plan for an additional fee.

(Whether or not we can provide this option depends on congestion status) Please contact us for further details.

※For drop off and pick up outside regular hours (6:00-10:00、20:00-24:00), we will require an additional fee (1,000jpy/30 minutes)

SIMPLE STAY

Basic Stay

Basic accommodation plan which includes only the basic services. We recommend this plan for dogs who find it stressful to be around other dogs or people.

Room type Per night/per dog (tax not included)
Cabin ¥3,500
Standard ¥5,040
Deluxe ¥6,860
Suite ¥14,000

General services

24-hour care / Management of meals / Toilet care / Basic counseling / Report of status during stay

※Taking into consideration the stress levels of your dog, we limit the stay period to 2 nights 3 days for this accommodation plan.

※For drop off and pick up outside of regular hours (6:00-10:00、20:00-24:00), we request an additional fee (¥1,000/30 minutes)

SHORT STAY

Temporary Stay

Day trip plan that can be used for just a few hours stay at a time.

Stay time Weight:Up to 6kg
1~3 hours ¥2,000
3~6 hours ¥3,500
6~10 hours ¥5,200
Stay time Weight:6.1kg~14kg
1~3 hours ¥2,300
3~6hours ¥3,800
6~10 hours ¥5,500
Stay time Weight:14.1kg and over
1~3 hours ¥2,900
3~6 hours ¥4,400
6~10 hours ¥6,100
Stay time Weight:Over 35.0kg
1~3 hours ¥3,800
3~6 hours ¥5,300
6~10 hours ¥7,000

How to use

Service flow

1

Making a reservation

Please book in advance either by email or phone and we will set up a tour, counseling session, and stay schedule.

2

Reception and counseling

Please tell us your dog’s breed, sex, age, medical history, and of any allergies we should know about. Let us know if you have any questions or concerns.

3

Stay practice

To ensure a smooth and stress-free stay, we ask that you try our temporary stay plan in advance to allow your dog a chance to get used to the environment.

4

Using the service

We will make sure your dog has a comfortable stay.

Terms and Conditions

Please note that the following terms must be met before use of the hotel.
※Depending on the status of your dog, we may decline your request for boarding. Please confirm with our staff in advance.

  • Your dog has received a rabies vaccine and a 5-way (or more) combination vaccine not more than 1 year ago.
  • No less than 1 week has passed since your dog’s last vaccine.
  • Your dog has received preventive treatment against heartworms, fleas, and ticks.
  • Your dog is not pregnant or has not recently given birth.
  • Your dog is not on heat, or it has been no less than 2 weeks since hemorrhage was last confirmed, and your dog has been washed since.
  • Your dog is not aggressive towards other dogs or people.
  • Only dogs under 14 years of age for small to medium (under 15kg body weight) breeds, and dogs under 11 years of age for large (over 15kg body weight) breeds are eligible for boarding.
  • Dogs over the above age will be boarded under the Nursing/ Care for Older dogs service.
  • Check in and check out before or after hours (10:00〜20:00) will require an additional fee.
  • Reception outside regular hours (6:00〜10:00/20:00〜24:00) requires separate reservation. Check in and check out between 0:00〜6:00 is not possible.
  • After midnight, the stay period will automatically be extended 1 night.
  • Depending on the dog’s status during boarding, we may not be able to accommodate the selected stay plan. In these cases, the stay plan may be changed under the responsibility of the staff in charge.
  • Only 2 dogs from the same home that are able to get along may be allowed to share a room.
  • To ensure a smooth and stress free stay, we ask that you try our temporary stay plan in advance to allow your dog a chance to get used to the environment.
  • For first time customers, we ask that you arrive at least 30 minutes before the scheduled check in time so that we may provide an explanation of the hotel services and find out a little bit about your dog. This is called counseling.

<Items Necessary for Membership Application>

  • Dog Tag with Registration Number
  • Rabies Vaccine Records(Within 1 year)
  • Combination Vaccine Certificate(5-way or more, within 1 year)
  • ID of Owner

※Please contact us if your pet cannot be vaccinated

Membership Fee

¥1,080/Year

※(Tax included)

Service Manager

Ai Kitajima

ご予約・お問い合わせはこちら

営業時間:10:00-20:00